tjbat Privacy Policy
A complete and transparent overview of how your personal information is collected, used, and kept secure on the tjbat platform.
Important Notice: This Privacy Policy applies to all tjbat services and platforms. By using the site, you are considered to have accepted all terms of this policy. Any changes to the policy will be published on this page.
Introduction & Applicability
tjbat ("we", "our", or "platform") operates a safe and reliable online gaming service for users in Bangladesh. Your privacy is very important to us. In this policy, we describe in detail how we collect, process, store, and where necessary share the information of any person registered with or using tjbat.
This policy applies equally to the tjbat website, mobile version, and all associated digital channels. If you create an account, log in, or use any service on our platform, your information is processed under this policy.
This policy has been prepared in accordance with data protection principles applicable in Bangladesh and international best practices.
What Types of Information We Collect
We may collect the following types of information:
2.1 Information Provided Directly by You
- Full name and date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Username and password (stored in encrypted form)
- National ID card or passport details (when identity verification is required)
- Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers (we do not store complete account details)
- Relevant bank account details (for bank transfers)
2.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Site usage patterns, page visits, and session duration
- Data obtained from cookies and similar tracking technologies
- Transaction history and gaming activity logs
2.3 Information Received from Third Parties
- Verification details received from identity verification services
- Transaction status information from payment processors
- Verified information from fraud prevention organizations' databases
Purpose of Using Your Information
We use your information for the following purposes:
3.1 Account Management & Identity Verification
Your information is used to create and manage your account on tjbat, verify your age (services are provided only to those aged 21 or older), confirm your identity, and ensure a secure login process.
3.2 Transactions & Financial Operations
The payment information you provide is used to process deposits and withdrawals, maintain transaction history, and ensure the security of financial operations. The minimum deposit on tjbat is ৳200 and the minimum withdrawal is ৳500.
3.3 Customer Service & Communication
Your contact information is used to resolve your complaints or questions, provide assistance via live chat, and send important notifications.
3.4 Security & Fraud Prevention
We monitor your activity to detect and prevent unauthorized access, money laundering, fraud, and other suspicious operations. This is essential for the overall security of the platform.
3.5 Service Improvement
Collected information is used to continuously improve tjbat's services, interface, and content by analyzing user experience.
Data Storage & Security
tjbat makes the security of your personal information its highest priority. We use industry-standard SSL (Secure Socket Layer) encryption technology, which keeps your information fully protected during transmission.
4.1 Technical Security Measures
- Industry-standard SSL encryption — active for all data transfers
- Password hashing — never stored in plain text
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication (2FA) available
4.2 Retention Period
Your information is retained for as long as your account remains active. Even after account closure, certain information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention purposes.
We never store your complete bKash, Nagad, or Rocket account details on our servers. Payment processing is handled entirely through secure channels.
Sharing Information with Third Parties
tjbat does not sell or rent your personal information. However, certain information may be shared in the following circumstances in order to provide services:
5.1 Payment Processors
Necessary information is shared with the relevant payment institutions to complete transactions involving bKash, Nagad, Rocket, Upay, and bank transfers. These institutions operate under their own data protection policies.
5.2 Service Provider Partners
Game provider companies (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming) may receive a limited amount of information as needed to provide technical services. This sharing is governed by strict contractual terms.
5.3 Disclosure for Legal Reasons
We may disclose your information when required to comply with a court order, a lawful request from a government authority, or applicable law. In such cases, we always seek legal advice and disclose only the minimum information necessary.
5.4 Business Restructuring
If there is a significant change to tjbat's business structure for any reason, your information may be transferred to the new operating entity. You will be given advance notice in such cases.
Cookie Policy
Cookies and similar technologies are used on the tjbat website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies We Use
- Essential Cookies: Required for the site's core functionality — maintaining login status, session management
- Functionality Cookies: To remember your preferences and settings
- Analytics Cookies: To understand site usage patterns — fully anonymous
- Security Cookies: To detect and prevent fraud
6.2 Cookie Controls
You can disable cookies through your browser settings. Please note, however, that disabling essential cookies may cause some of tjbat's core features to not function properly.
Your Rights
As a tjbat user, you have the following rights regarding your personal information:
7.1 Right of Access
You have the right to know what information we have collected about you. Upon a written request, we will provide you with a copy of the stored information.
7.2 Right to Rectification
You have the right to request correction of any inaccurate or incomplete information in your account. Many details can be updated directly from your account settings.
7.3 Right to Request Erasure
In certain circumstances, you have the right to request that your information be deleted. However, this request may not be fully fulfilled where legal obligations or financial transaction records are involved.
7.4 Right to Object to Processing
You have the right to object to the use of your information for marketing purposes. You can stop receiving marketing messages at any time.
7.5 Submitting a Complaint
To raise any concern or complaint regarding your data protection, please contact our support team. We provide assistance 24/7 via live chat and email at [email protected].
Protection of Minors
tjbat provides services only to those aged 21 or older. We do not knowingly collect personal information from any minor. If we become aware that a minor is using our site, that account will be immediately closed and all associated information will be deleted.
If a parent or legal guardian becomes aware that their child under the age of 21 is using our platform, please contact us immediately at [email protected].
International Data Transfers
Our servers and service providers may be located in various countries. For data transfers, we ensure that adequate data protection measures are in place in the destination country. We ensure the protection of your information in international transfers through contractual safeguards and technical security measures.
Game provider companies contracted with us, such as Pragmatic Play, Spribe, or Evolution Gaming, follow their own data protection policies and operate under strict data processing agreements with tjbat.
Changes to the Policy
tjbat reserves the right to update this Privacy Policy from time to time. The policy may be revised in response to changes in services, technological developments, or regulatory requirements.
For significant changes, we will send a notification to your registered email and clearly indicate the date of the change on this page. Continued use of the site after a revised policy is published will be considered acceptance of the new policy.
No change to the policy will reduce your existing rights — we are committed to continuously raising the standard of data protection.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our dedicated support team is ready to assist in both Bengali and English.
- Email: [email protected]
- Live Chat: Available around the clock (24/7) on any page of tjbat.bar
We take your privacy seriously and are committed to resolving any legitimate request or complaint as quickly as possible.
For more information about your privacy, you can also visit our Terms & Conditions and Responsible Gaming pages.